Effective Date: May 6, 2025

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Exemption Hub (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information and your rights under the California Consumer Privacy Act (CCPA) and other applicable laws.

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1. Information We Collect

We may collect the following categories of information when you use our website or services:

• Identifiers: Name, email address, phone number, mailing address, and other contact information.

• Business Information: Organization name, entity type, and relevant details related to exemption filings.

• Internet Activity: IP address, browser type, device data, and site usage information when interacting with our website.

Important Note: We do not store or retain any files uploaded to our site or shared with us during the course of service. Files are used solely for the purpose of preparing your requested documents and are not saved after the service is completed.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To complete and return exemption-related forms.

• To offer consulting services related to affordable housing and exemption filings.

• To communicate with you regarding your service requests or account.

• To improve our website functionality and customer experience.

• To comply with legal and regulatory requirements.

3. Disclosure of Information

We do not sell your personal information. We may share information only in the following limited cases:

• With service providers who support the functionality of our website or customer support (under confidentiality agreements).

• When legally required (e.g., in response to a subpoena or legal request).

• In the event of a business transfer (e.g., merger or acquisition) with proper privacy safeguards.

4. Your Rights Under the CCPA

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it.

• Request deletion of personal information we’ve collected, subject to exceptions.

• Opt out of the sale of personal information (we do not sell personal data).

• Be free from discrimination for exercising your privacy rights.

To exercise your rights under the CCPA, please contact us at info@exemptionhub.com with the subject line “CCPA Request.”

5. Data Security

We use industry-standard security measures to protect your personal information. However, no method of data transmission or storage is completely secure.

Because we do not store uploaded files, you remain in full control of your documents and are responsible for maintaining your own copies securely.

6. Children’s Privacy

Our services are intended for use by adults. We do not knowingly collect personal information from individuals under the age of 18.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Exemption Hub
Email: info@exemptionhub.com